Privacy Policy
Moto Mesh Pro is operated by N2IT ApS, Denmark. All services are self-hosted within the EU. We do not use third-party analytics, advertising networks, or tracking cookies.
What we process, and why
- Callsign and group membership · to identify you within your riding group. Legal basis: contract.
- Live position, speed and heading · shared in real time with your group only, to power the live map and cohesion features. Live positions are relayed, not stored, except as part of a recorded ride. Legal basis: contract.
- Recorded rides and routes · stored only when the ride leader starts a recording or saves a route, and only on the leader’s account. Legal basis: contract.
- Voice and video · relayed peer-to-group in real time via our own media server. Never recorded, never stored.
- Emergency contact (optional) · stored on your device only and used solely to compose an SOS text message from your own phone. It never leaves your device.
- Account details · your email address and, if you enable it, a passkey or two-factor secret · to sign you in and secure your owner account. Legal basis: contract.
- Billing · handled by Stripe. We store only a customer and subscription reference and your plan status, never your card number. Legal basis: contract.
- Technical logs · connection and error events, kept briefly for reliability. Legal basis: legitimate interest.
Who can see your data
Only members of your active group see your live position and hear your voice. Group owners can see the rides they recorded. We never sell your data or share it for advertising. We use a small number of processors who act only on our instructions: Stripe for payments and pCloud for encrypted off-site backups. Our own services are hosted within the EU; Stripe may process billing data outside the EU under its own safeguards (Standard Contractual Clauses). Backups are encrypted before they leave our server, so the backup provider holds only ciphertext.
How long we keep it
| Data | Retention |
|---|---|
| Live position, voice, video | Not stored · relayed only |
| Recorded rides & saved routes | Until you delete them |
| Emergency contact | On your device only · you control it |
| Community posts & ratings | Until you delete them · anonymised if you delete your account |
| Server logs | 30 days, automatic rotation |
| Client error telemetry | 14 days, automatic purge |
| Account & email | While your account is active · deleted on request |
| Billing records | As required by law (accounting), then deleted |
| Backups | 90 days rolling · deletions propagate at the next cycle |
Your rights
You have the right to access your data, to receive a copy in a portable format (export), to correct it, to delete it, and to object to or restrict certain processing. You may exercise any of these in the app or by contacting [email protected]; we respond within 30 days. You may also withdraw consent where processing relies on it, and you may complain to Datatilsynet, the Danish Data Protection Authority.
Changes
Material changes are announced in the app before they take effect.
↑ Back to top